Privacy policy

1. Who We Are

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Business Name: The Calm Office Templates by Roxanne
Email Address: roxanneamora.inc@gmail.com

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Our website is hosted on Wix, which provides us with the online platform to sell our products and services.

 

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2.  Information We Collect

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We may collect the following personal information:

• Full name

• Email address

• Billing details

• Payment information (processed securely via payment provider)

• Purchase history

• Website usage data (via cookies and analytics tools)

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We only collect information that is necessary to:

• Process purchases

• Deliver digital products

• Communicate with customers

• Improve website functionality

• Comply with legal obligations

 

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3. How Your Information Is Collected

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Information may be collected when you:

• Purchase a product

• Subscribe to a newsletter

• Submit a contact form

• Interact with the website

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Our website is hosted on Wix. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.

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Payment transactions are processed through Wix Payments or integrated third-party payment gateways. We do not store full credit card details on our own servers.

 

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4. How We Use Your Information

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We use your personal information to:

• Process and fulfil orders

• Send transactional emails (purchase confirmations, updates)

• Respond to customer inquiries

• Provide product updates (where applicable)

• Send marketing communications (only if you opt in)

• Comply with legal or regulatory obligations

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We do not sell or rent your personal information to third parties.

 

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5. Email Marketing

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If you subscribe to our mailing list, you consent to receiving occasional emails relating to:

• Product updates

• New releases

• Educational content

• Promotions

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You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

 

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6. Cookies & Analytics

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Our website may use cookies and similar tracking technologies to:

• Improve user experience

• Monitor website performance

• Analyse visitor behaviour

You may disable cookies in your browser settings, although some website functionality may be affected.

Wix may automatically collect certain technical information such as:

• IP address

• Browser type

• Device information

• Pages visited

This data is used for analytics and security purposes.

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7. Data Storage & Security

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We take reasonable technical and organisational measures to protect your personal information from:

• Loss

• Misuse

• Unauthorised access

• Disclosure

Your information is stored securely via Wix’s hosting infrastructure.

While we take reasonable steps to protect data, no method of transmission over the internet is 100% secure.

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8. Your Rights Under POPIA

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Under South African law, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal obligations)

• Object to processing for direct marketing purposes

To exercise these rights, please contact:
roxanneamora.inc@gmail.com

 

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9. Retention of Information

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We retain personal information only as long as necessary to:

• Fulfill contractual obligations

• Comply with legal requirements

• Maintain financial records for tax purposes

 

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10. Third-Party Services

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We may use trusted third-party services for:

• Website hosting (Wix)

• Payment processing

• Email marketing platforms

• Analytics tools

These providers may have access to personal information only to perform services on our behalf and are required to maintain confidentiality and security standards.

 

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11. Changes to This Policy

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We reserve the right to update this Privacy Policy from time to time.

Updates will be posted on this page with a revised effective date.

 

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12. Contact Information

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If you have any questions regarding this Privacy Policy or your personal information, please contact:

The Calm Office Templates by Roxanne
Contact Email: roxanneamora.inc@gmail.com
Instagram DM: thecalmoffice_rox

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